Terms & Conditions


• Once an order is placed we will fulfil the order within 1-2 days, if this order needs to be changed please message us quickly so we can ensure that you are satisfied.

• In the event that we are unable to send an order, we will notify you and refund you immediately if necessary.

• The customer is responsible to give an accurate account of their address.


• Ares Steel reserves the right to change the price of any product at any time without forewarning.


•Customers who live outside of the United Kingdom may have to pay a customs charge, as the recipient you are responsible for paying these duties.

• If these duties are not paid, the package will return to Ares Steel.

• The total price listed on the Ares Steel does not include a customs charge.


•All products ordered on the Ares Steel website are eligible for a refund.

• Packages must be unopened and must be in its original packaging.

• A product must be returned within 7 days of delivery in order to be eligible for a refund.

• In order for a product to be exchanged, the product must be of less or equal value. If you wish to exchange for a product which is greater in value, you will be asked to pay the difference in price.

• You will be responsible for paying the postal fee of a refund or exchange.


• All UK orders will arrive between 2-3 days.

• All international orders will arrive between 6-10 days.

• We offer Worldwide Shipping.

• We offer a variety of international shipping plans.